Emergencies
Emergencies that require immediate attention- outside opening hours
Please only call these numbers if the situation requires immediate attention, meaning waiting until the next working day could result in injury, serious property damage or a worsening emergency. Misusing emergency services will result in a fine.
Important: Please do not attempt to repair electrical, plumbing, heating, or other building installations yourself.
Examples of emergencies that requires immediate attention:
Water & Flooding
- Burst pipe or a pipe that is releasing a large amount of water.
- Water cannot be stopped and is spreading through the apartment.
- Major leak from a ceiling, wall, pipe, toilet, or radiator.
- Water is coming into the apartment from another apartment or from outside.
- Sewage/wastewater is backing up and overflowing into the apartment.
- A blocked drain is causing flooding and the water cannot be contained.
Electricity & Fire Safety
- Sparks, smoke, burning smell, or unusual heat coming from a socket, electrical appliance, fuse box, or other electrical installation.
- Exposed or damaged electrical wires that could be touched.
- Water has come into contact with electrical installations or sockets.
- A fuse/breaker repeatedly trips and there is a burning smell, smoke, or another safety concern.
Heating
- A radiator or heating system is leaking significant amounts of water.
- A heating-related issue is creating an immediate safety risk, rather than simply causing the apartment to be cold.
List of emergency contacts
- AB Alleen
- Bispebjerg Kollegiet, VISION Ejendomme +45 31 63 73 63
- Bikuben kollegiet , Belfor + 70 15 38 00
- Det Ny Emdrupborg kollegium, Belfor + 45 70 15 38 00
- Dyrlægevej kollegiet, VVS Cura + 45 31 47 04 70
- Engvej Studios, JR Service Company + 45 61 30 42 19
- Kulbane Kollegiet, SEA VVS (plumber) +45 40 18 40 97, Svensson (Glazier) + 45 28 88 54 96
- Mariendalsvej, Brabo Ejendomsservice +45 35 14 51 49
- Nordre Fasanvej Kollegiet, Pro Skadeservice +45 70 23 23 06
- Rebslagervej Kollegiet + 45 27 79 24 01 / + 45 27 79 24 02
- Signalhuset + 45 36 77 01 41 (electrician) / + 45 20 33 49 55 (plumber)
- Sigyn- Vermunds- Rovsinggade Apt + 45 51 33 30 00
- Søborg Hus Park, Rengøringsagenterne + 45 70 10 75 76
- Tietgen kollegiet + 45 23 28 40 80 (No SMS)
- Øresundskollegiet, Belfor + 45 70 15 38 00
- UMEUS Valby, GP Gruppen + 45 33 33 55 00
- CANVAS Frb., GP Gruppen + 45 33 33 55 00
- CANVAS Amager, GP Gruppen + 45 33 33 55 00
Life threatening emergencies
In case of life-threatening emergencies always call (+45) 112 and ask for the police, fire department or ambulance service.
Issues that can wait until the next working day
Examples of issues that may be inconvenient, but do not require an out-of-hours emergency call.
- Radiator not heating
- Toilet running
- Toilet not flushing
- Dripping faucet
- Blocked drain
- Minor electrical fault
- Appliance not working
- Broken light
- Minor door/window issues
For more information and advice on who to contact look under your specific dorm page.