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  • About

    Housing Foundation
    Office & Values
    Data Policy

  • How it works

    Who is eligible?
    How long can I rent for?
    How to get invited?
    How does the booking system work?
    Contracts

    The Booking Manual

     

  • Housing Options
  • Payment

    First Payment & Deposit
    Payment schedule
    Payment methods
    • Credit or debit card
    • Bank Transfer
    • MobilePay
    • Payment issues

    Deposit return
    • What to do?
    • Deductions from deposit
    Fees

  • Your Stay

    Your Arrival
    • Keys
    • Reporting move in-issues
    • CPR number & Insurance

    Your Stay
    • Cleaning Plan
    • Practical Information

    Your Departure
    • Departure Cleaning
    • Returning keys and other items

    Your Inspections
    • Move-in inspection
    • Move-out inspection
    • Shared room/apartment

  • Emergencies

    Locked yourself out or lost your keys?
    Water damage/practical emergencies
    For police, fire department, ambulance call 112

  • Q&A
  • About
    • About
    • Office & Values
    • Data Policy
  • How it works
    • Who is eligible?
    • How long can I rent for?
    • How can I get invited?
    • How does the booking system work?
    • The Booking Manual
    • Contracts
  • Housing Options
  • Payment
    • First Payment & Deposit
    • Payment methods
    • Issues with the payment system
    • Deposit return
    • Fees
  • Your Stay
    • Your arrival
    • Your stay
    • Departure
  • Emergencies
    • Locked yourself out or lost your keys?
    • Water damage/practical emergencies
    • For police, fire department, ambulance call 112
  • Q&A

During your stay

Maintenance
Cleaning obligations
House rules
Garbage and recyling
Keys
Guests
Boligstøtte /Housing benefit
Office hours

Monday, Tuesday, Thursday: 
9:30 am – 12 noon, 1 pm – 3 pm

Wednesday:
1 pm – 3 pm


Fridays:
10 am – 12 noon, 1 pm – 3 pm

Public holidays and Saturday and Sunday:
CLOSED

Public holidays

April 6-10 – Eatser break
May 1 – Workers day
May 5 – Great prayer day
May 18 – Ascension day
May 19
May 29 – Whit monday
June 5 – Constitution day
September 13 
December 25 -26 – Christmas

+45 3533 2078
Phone hours

Mon, Tue, Thur and Friday:
10am – 12 noon and 1pm – 3pm

Wednesday:
from 1pm – 3pm

Tenant ID is required when calling!

Find us here

Housing Foundation Copenhagen
Njalsgade 76, 4B-0-34
DK-2300 København S

Find us on Google Maps

Email

For general questions:
[email protected]

For finance questions:
[email protected]
(Expected response time: 4-10 working days)

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