Cleaning Obligations

It is your responsibility to keep your room and the shared facilities clean. Please note that you need to buy your own cleaning supplies. We recommend that you set up a meeting with everyone in your living space at the beginning of your tenancy to coordinate the buying of the cleaning supplies and to create a cleaning schedule.

Please click here to see a list of our cleaning suggestions for during your stay.

If you live in a residence with a shared kitchen/bathroom/lounge, please take note of the following:


  • Clean your dishes as soon as you are done cooking/eating
  • Clean counter tops after every meal
  • If you have used the stove, clean it right after
  • Sweep the kitchen floor
  • Dispose of all your garbage frequently to avoid pests and bad odour
  • Defrost your freezer and keep your fridge clean
  • Decalcify your faucets
  • Pour boiling water in the sink regularly to avoid clogging

Toilet and Bathroom

  • The toilet and the sink should be cleaned every day
  • The shower should be dried after every use. Wipe the water from the walls and the floor
  • Please make sure that you remove hair and lint from the shower and sink regularly to avoid a block
  • Bathroom floors should be washed
  • Decalcify your taps, shower room and tiles
  • Showers should be decalcified using a calcium remover (e.g. “Minus Kalk”) every month or so

General Home Cleaning

  • Air out your room a minimum of 10 minutes every day to avoid dampness
  • Make sure to immediately dry up any water or liquids to avoid damage to the floor
  • Carpet and floors should be vacuumed. Vacuums are usually supplied
  • Vinyl floors should be washed
  • Clean the inside of the windows and balcony doors

Departure Cleaning

For a step by step of the departure cleaning, please read more on the departure page.

Common Rooms

All residents are expected take part in the cleaning and tidying of the common rooms. Set up a meeting with all the tenants who are sharing the facilities at the beginning of the rental period to coordinate a cleaning schedule.
If a lack of cleaning is continually reported, a professional cleaning crew will be sent to the residence at your expense.

How to get rid of calcium

It is important to avoid calcium build up in the kitchen and the bathroom. It can some times be quite difficult to get rid of calcium. If the wrong (harsh) chemicals are used it, it can even make it worse. For a guide on how to remove calcium properly, please click here.

How to clean the drain

When cleaning the drain, you will need: gloves, a garbage bag and a phillips screwdriver.

  • Step 1 – Remove or loosen the 2 screws in the corner of the grid (some of the grids have no screws)
  • Step 2 – Lift the grid up and remove it to reach the water trap
  • Step 3 – Now you can reach the water trap which is situated deeper in the drain
  • Step 4 – Pull the water trap bowl out
  • Step 5 – You can see  the hair and other build-ups which block the water trap
  • Step 6 – Place the water trap in a garbage bag and remove all the build-up (It is not allowed to discard of them in toilet as you risk a blockage!!)
  • Step 7 – Clean the water trap well inside and outside (you can use the shower)
  • Step 8 – Place the water trap back in its place and fill it up with water in order to avoid the drain smell
  • Step 9 – Finally, place the grid back on the drain

For a more in-depth guide on how to clean the drain, click here.

How to address odour

In rare cases, you can experience a bad odour coming coming from the drain or slow drainage. If that is the case, you should clean out the drain and pour a mixture of boiling water and “Klorin” down the drain.

If there is still a blockage, you should use “afløbsrens” which you can buy at most supermarkets. Pour half a bottle down the drain before you go to bed. The drain well unclog and the flow will be restored in the morning.

If neither of these methods work out, you should assume that there is a larger blockage in the drain and not use the shower until it has been fixed. If water is pouring back out of the drain and you do not stop it, you are responsible for any damages made to the floors do to water damage or neglect.

Other questions ? Please send us an email