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From June 24th 2024 the Housing Foundation will charges a general payment fee per payment, whether by bank transfer, credit/debit card or MobilePay.

The fee covers the costs associated with payments via payment card and the manual handling of bank transfers and MobilePay.The fee covers the costs associated with payments via payment card and the manual handling of bank transfers and MobilePay.
The payment fee is DKK 175 per payment, which means that if you make several payments on one day or subsequent days, the payment fee is charged for each payment.

When paying with credit or debit card online, the payment fee is automatically added to the amount entered in the payment window.

When paying by bank transfers or MobilePay, the payment fee is added to your tenant’s account when the payment is registered. The payment must therefore be DKK 175 more than the amount owed.

Payment Methods

There are 3 different payment methods: credit/debit card, bank transfer and MobilePay. 

Credit or debit card

Credit or debit card payments are made via the booking system (please see the Booking Manual for the necessary steps). 

Usually, the best and cheapest way for you to pay is via credit card in our online system. You can read more about paying with debit/credit card here.

Paying by card is easiest – but some credit cards will incur extra charges.

The charges for cards are automatically added to the amount you have selected to pay to the Housing Foundation whenever you are using the online payment option. The amount paid to the payment service provider will not appear in your Account Status page on your flow, as it is not paid to the Housing Foundation – it will only appear in your credit card statement. 

Bank Transfer

If you pay via bank transfer, the Housing Foundation charges a payment fee. You must remember to add this fee to your payment. You can find the fee list here
To make an international bank transfer, you need to indicate our SWIFT code and IBAN number, and name the Housing Foundation as the beneficiary. You must also provide your tenant ID, otherwise we cannot trace the payment to you and confirm the receipt

Bank account details for the Housing Foundation

Bank: Danske Bank 
Registration number: 4180 
Account number: 10364183 
IBAN: DK9530000010364183 (BIC) / SWIFT: DABADKKK
Account holder: Housing Foundation

Bank Address

Danske Bank
Erhvervscenter København
Holbergsgade 2
1057 Copenhagen K

Time frame for bank transfer

Please be aware that the transfer procedure might take several days; so make sure you take care of everything well in advance so we have the payment in time. Making an international money transfer can be costly since the involved banks often add extra fees. You are responsible for paying these.

Please send a receipt to [email protected] if it is close to your payment due date to

MobilePay

Payment via MobilePay is an option if you have a Danish bank account.
MobilePay is an app which can be downloaded from App Store / Google Play / Windows Phone Store – it is free of charge to download.

You can read more about the app, which was developed by Danske Bank in 2013. There is a fee attached when using the app. You can find the fee list here. 

How do I do it?

  1. Download the application “Mobile Pay” on your smartphone or tablet and follow the installation instructions.
  2. Open the app and enter the amount you wish to pay.
  3. Click “vælg modtager” (=”choose recipient”) and enter our number:  (+45) 94 93 15. 
  4. Enter your tenant ID (5 digit number) in the message field, so we know who sent us the money. Swipe right to transfer the money. A receipt will then appear on your screen. The receipt can always be found in your Mobile Pay app later, if needed.

Please check the list of fee here.

Limit on transactions when using Mobile Pay

As a standard setting, the transaction limit will be DKK 10.000 per day. This limit can be increased by going to settings in the app – you will need your NEM-ID to change the limit (please ask your bank for further information).

Other questions ? Please send us an email